Quality Policy
Combining the specialization deriving from craftsmanship with the design perspective and professionalism, Marka Furniture transfers varieties of products from sofas to chairs, from modular seating units to office furniture systems to 55 different points in the world with high quality and customer satisfaction.
From local to global, with their quality production, good design, and customer-centric service, Marka Furniture serves the interior design furniture needs to institutions operating in different disciplines. In contract and retail sectors of special dynamics and disciplines; like hospitals, public institutions, educational areas, and financial centers, Marka Furniture offers their stockholders customized services for interior design furniture needs.
- To be a leader in design furniture industry,
- To produce superior, new and different products,
- To ensure that the name Marka Furniture identifies with quality and different and innovative concepts,
- To determine the changing demands on time based on customer satisfaction, to respond quickly to requests, to produce / dispatch on time and in desired design requirements, to provide quality products and competitive price,
- Perform production with zero error,
- To follow and use high technology effectively in order to sustain customer satisfaction, ,
- To adopt the understanding that all personnel are responsible for quality, and therefore to place quality awareness on all personnel, to provide trainings to improve their knowledge and skills, to encourage adaptation and creativity,
- To ensure the happiness and motivation of the personnel,
- To adopt the understanding of the continuous improvement of the system by evaluating the Quality Objectives, based on the performance indicators of the processes defined in the system.
Marka Furniture commits to determine Quality Objectives (QMS-PH02), to continuously review goals and to expand this policy among all of employees.